What you get 

Our core offer, the Jigsaw Essentials Package, provides the fundamental advice services you need to run your own AFSL, with the option to choose add-on services as and when you require them for an additional cost.

The below solutions are created and delivered by a network of advice experts and supported by a dedicated account management team who will work with you to understand your unique requirements.

AFSL solutions

With our AFSL solution, you’ll get Responsible Manager Training and we'll introduce you to the experts who can help you establish and meet your AFSL obligations.*

Additional service add-ons:

+ AFSL Application

+ AFSL Compliance Hub (Holley Nethercote Online Subscription)

+ AFSL Review

For more details on our services and costs, get in touch with one of our experts in the Jigsaw team.

Compliance and governance solutions

Access a range of services that support you in meeting your regulatory obligations, keeping your business and clients safe.


✓ Advice Policy, Standards, Procedures & Guides

✓ Advice Policy and Education Support

✓ Advice Delivery Coaching Team

✓ Regulatory, Advice Process & Policy Updates

✓ Advice Documentation Templates

✓ Financial Services & Credit Guide (FSCG) Template

✓ Tapln - Technical & Professional Information Team

✓ Complains Guide and Supporting Templates

Additional Service add-ons:

+ Quality Advice Reviews (File Audits)

+ Advice Vetting Services

+ Complaints Handling (Internal Dispute Resolution)

+ Individual Client Remediation

+ OnTrack by Kaplan Professional

Business solutions

Be supported by a network of subject matter experts and proven processes and technical solutions to help improve efficiency.



✓ Dedicated Strategic Account Manager

✓ A comprehensive approved Product List & Research Materials

✓ Market and Economic Commentaries

✓ Approved Paraplanning & Administration Support Panel

✓ Advice Technology Support

✓ HR Documentation Library and Psychometric Assessment Services

✓ Marketing Services, including seasonal client newsletters


Additional service add-ons:

+ Business Consulting via Spark Framework

+ Jigsaw/AMP XPLAN Instance

+ Revenue Management

+ Annual Advice Service Agreement and Invoice Generation System

+ Cyber Health Program

+ Professional Year Support

+ Money Management (Frollo)

+ Estate Planning Services

Additional services are available. Contact us for more information

For more details on our services and costs, get in touch with one of our experts in the Jigsaw team.

Supporting your business ambition

We partner with you to help create clarity around your business ambition.​ Whether you want to 'spark' your growth, improve business efficiency or get your practice on track, the Spark practice management framework can help.

Speak to an expert about Spark

Community & connection solutions

Build your community through ours. Access a network of like-minded professionals and an extensive events calendar.


✓ Peer Groups and Collaboration

✓ Quarterly Advice Forum

✓ Topical Deep Dive Workshops

✓ PD Days

✓ Cancer Council Pro Bono program

✓ Business Communications

✓ Industry and Professional Advocacy

✓ Executive Education Study Tours (additional cost applies)

✓ National Conference - Advice LIVE (additional cost applies)

For more details on our services and costs, get in touch with one of our experts in the Jigsaw team.

Be part of a great community program

Being a self-licensed practice doesn’t mean you have to lose a sense
of community. A part of the Jigsaw offer is a great community program so that practices get together to learn and grow from one another.

Licensed lending solutions

Jigsaw Lending provides support to Mortgage Brokers with their Australian Credit Licence (ACL) obligations.

Contact us

Send a message or speak to us on the phone.

Your personal information will be collected by Jigsaw Advice Solutions (Jigsaw Support Services Pty Ltd, ABN 21 005 799 977) (Jigsaw) in order to respond to your enquiry. If you do not wish to provide your personal information, Jigsaw may not be able to respond to your query.

Your personal information may be shared with business areas or companies within the AMP Group. We may also provide information to local and overseas entities which provide AMP with administrative, financial, research or other services, other insurers and credit providers, financial planners, brokers and other organisations authorised by AMP. We may also disclose personal information to courts, tribunals and dispute resolution bodies, government agencies, and other bodies we are required to provide information to under the law. A list of countries where these providers are likely to be located can be accessed via the AMP Privacy Policy.

The AMP Privacy Policy provides more information about how we manage and protect the personal information we hold about individuals. It sets out how you can access and correct the information that AMP holds about you, how you may complain about a breach of privacy and our process for resolving privacy related enquiries and complaints.

Phone and email

Mon - Fri: 8am - 5pm (AEST)

Important information

This website provides only general information about the services provided by Jigsaw Advice Solutions. This website does not contain any financial advice or make any recommendations about a financial product or service being right for you or your client, and does not take into account your or your client's objectives, needs or circumstances. You cannot rely on the content of our website. Any decision you make to purchase our services or any other decision regarding your or your client’s financial matters should be based on full consideration of our applicable Terms and Conditions, and the detailed service descriptions in those Terms and Conditions. Jigsaw Advice Solutions does not accept responsibility and is not liable for your reliance on the general information contained on this website.

In addition, you should independently consider whether the services of any third party are appropriate for you. Any service supplied by a third party is subject to the terms and conditions of that third party. Jigsaw Advice Solutions is not responsible for any agreements, maintenance, delivery or satisfaction of any transactions undertaken with a third-party provider. Jigsaw Advice Solutions is not responsible and is not liable for any loss, damage or injury suffered by you or your client as a result of the conduct of the third party.

Jigsaw Advice Solutions is provided by Jigsaw Support Services Pty Ltd, ABN 21 005 799 977 (Jigsaw). Jigsaw is part of the AMP group of companies and can be contacted on 1800 812 987.